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eCommerce & Online Shops

Now, more than ever, retailers and service providers need to be offering their products and services online.

It’s not just expanding your customer base nationwide but also about retaining your existing customers that will turn to other companies offering a better online shopping experience.

Building the right online shop for you

If you’ve ever looked into online shop systems on the web you’ll know how many options there are. Spoiler alert: there’s a lot. We’ve worked with most of the major online shop systems from Magento, WooCommerce and Shopify to obscure systems you’ve probably never heard of.

Our broad knowledge means that we can help you choose the online shop that is best suited to your requirements, products and budget. We won’t try and shoehorn your business into a system just because it’s the only one we know.

Already have an online shop?

Does your online shop suffer from any of the following?

  • Low sales
  • Low conversion rate
  • Looks outdated or off brand
  • Has a cumbersome ordering process
  • Just isn’t performing as well as it should

These are problems faced by many retailers, you’re not alone and we’ve helped countless clients get their existing online shops back up to speed and pulling in the sales.

We can also help you optimise your business processes. Many shops can be hooked into other systems, just take a look at some of the ways we can streamline your business:

Accounting packages
Connect accounting packages like Xero to automatically update your accounts.
Customer Relationship Management
Send customer information to you customer databases (CRM).
Online marketplaces
Use your shop to manage other online marketplaces like eBay and Amazon.

Are you unhappy with the performance of your online shop? Perhaps you just can’t put your finger on why your shop isn’t doing as well as it should be. We’re always happy to take a look at your shop, discover where it may be holding you back and offer some solutions.

Levels of online shops

Enterprise level

At the higher end of the eCommerce market are enterprise level shop systems like Magento. These are powerhouses that you can literally use to run your business.

Core benefits:

  • Full control of the design and customer experience
  • Very powerful customisation, it handles products with complex options and prices with ease
  • Can be easily expanded if you have custom needs
  • Plugins to integrate with other business software, from warehouse management to accounting.

Mid range

The mid range shop options are a good balance of price and customisation. Online shops like WooCommerce (based on WordPress) offer a lot of great functionality out of the box, and they also allow for a good degree of customisation and integration with third party systems.

  • Good control of design and user experience
  • Handles typical product complexity well
  • Reasonably expandable

Turn key solutions

In the last few years there has been an increase in the number of turn key solutions like Shopify. These greatly simplify building an online shop. This means your shop can be online quicker and it’s very easy to manage. However the price you pay for this is reduced options for customising the site, but for many smaller shops or retailers with simple products it can be ideal.

  • Fast turnaround
  • Very easy to use
  • Good for simple products/pricing
  • Some integrations with the most popular 3rd party systems

Custom eCommerce solutions

If you offer products or services that have more complex requirements, or don’t suit an online shop system then we can create a bespoke solution for you. Over the years we’ve helped many clients with bespoke eCommerce solutions tailored to their precise requirements.